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|RETURNS & EXCHANGES|

NON-Refundable Items:
Custom Monogrammed, Embroidered, Vinyl, Rhinestone designs and Swimwear 

Refunds:

If you would like to return an item for a refund, the following rules apply: A 15% restocking fee will be applied on all refunds

  • Returned item must be mailed and postmarked no later than 30 days from original shipment.
  • Item must be received by us in same condition as it was originally shipped. If item is broken, damaged, or appears to have been worn, no credit will be issued.
  • Customer must pay shipping to return item to store.
  • After initial shipment to customer is verified as delivered by shipping agency, the customer is responsible for lost or damaged items. Customer must track returned items and purchase shipping insurance if they chose to do so.
  • Once return items are received and verified, a refund will be issued to the original credit card or form of payment used to purchase the item, minus a 15% restocking fee.

 Store Credit:

If you would just like to avoid the 15% restocking fee, we will gladly issue a store credit. All items sent to store without requests for refunds will automatically be issued store credits. Restrictions on receiving and redeeming store credit:

  • Returned item must be mailed and postmarked no later than 30 days from original shipment.
  • Item must be received by us in same condition as it was originally shipped. If item is broken, damaged, or appears to have been worn, no credit will be issued.
  • Customer must pay shipping to return item to store.
  • After initial shipment to customer is verified as delivered by shipping agency, the customer is responsible for lost or damaged items. Customer must track returned items and purchase shipping insurance if they chose to do so.
  • Any store credit issued for a return must be used within 180 days of original purchase.
  • Store credits issued for returns may only be used to purchase merchandise. Customer will be responsible for shipping costs to send new items.